EloService provider and scope
Service provider: EloPeek. Location: Manisa, Türkiye. Support and personal data requests: contact@elopeek.com. The EloPeek service provider is the data controller. Contact: contact@elopeek.com. No account is required for the free extension.
Data we process and why
The extension sends searched FACEIT nicknames and viewed match IDs to the EloPeek API for analysis. Language, automatic action and notification preferences stay in Chrome local storage. A random installation ID and FCM registration token are sent to the server and stored in the database for spotlight updates. Registration is attempted automatically at startup, separately from the desktop notification preference. Spotlight IDs and impression/click events update counters. API requests process IP addresses for rate limiting. Support emails and their contents are processed to answer requests. If you use the contact form, your name, email address, chosen topic and message are stored in our database only to answer your request; a one-way hash of your IP address is kept to prevent abuse. You can ask for these records to be deleted at contact@elopeek.com.
Transfers and third-party services
The EloPeek API and hosting infrastructure process service requests. Google Firebase Cloud Messaging processes registration tokens to deliver spotlight updates. Player and match queries go to FACEIT. Remote image providers receive connection information, including IP addresses; the website uses Google Fonts. These services may process data abroad. While purchases are closed, the public purchase flow does not send payment data to a payment provider. Providers and data use will be disclosed before payments launch.
FACEIT data
The EloPeek API and hosting infrastructure process service requests. Google Firebase Cloud Messaging processes registration tokens to deliver spotlight updates. Player and match queries go to FACEIT. Remote image providers receive connection information, including IP addresses; the website uses Google Fonts. These services may process data abroad. While purchases are closed, the public purchase flow does not send payment data to a payment provider. Providers and data use will be disclosed before payments launch.
Retention and deletion
Local preferences remain until extension storage is cleared or the extension is removed. Removal does not automatically delete server installation/push records. The current application has no automatic timed deletion for those records; send deletion requests to contact@elopeek.com. API response caches are short-lived; their lifetime is not the retention period of server or hosting logs. Support records are retained as needed to resolve requests and meet applicable legal duties.
Community forum
If you create a forum account we store your username, your full name, your FACEIT profile link, your email address (your name and email are never shown publicly; they are used for signing in, account verification, password resets and account-related contact), a one-way hash of your password (never the password itself), the threads and replies you post and the reports you submit. Your username and posts are publicly visible. A single strictly necessary session cookie (ep_forum) keeps you signed in; it expires after 30 days or when you sign out. Your IP address is processed temporarily for rate limiting to prevent abuse. Your profile photo, “About me” text, FACEIT profile link, join date and post counts are shown on your public profile page. You can delete your own posts directly in the forum. On the “My account” page you can download a copy of your data and permanently delete your account together with your photo, threads and messages. Moderators may remove content that breaks the rules and suspend posting rights. If you use the welcome gift (a free 30-second spotlight), the FACEIT username you enter is shown publicly in the spotlight; to make sure the gift is used only once, your FACEIT name, your account and a one-way hash of your IP address are stored. Members and visitors can see your username, profile, follower/following counts and when you were last active; signed-in members can see you in the Members list. Under “My account → Visibility” you can hide yourself from the member list and search and hide your online status.
Advertising and cookies
Google AdSense ads may be shown on this website. In that case third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on those visits. You can opt out of personalised advertising in Google Ads Settings at adssettings.google.com, and learn more about third-party cookies at www.aboutads.info. How Google uses this data is explained at policies.google.com/technologies/partner-sites. Visitors in the European Economic Area, the United Kingdom and Switzerland are asked for consent before advertising cookies are used. You can delete or block cookies at any time in your browser settings.
Your rights
Requests under Article 11 of Turkish Law No. 6698 may be sent to contact@elopeek.com. Verification may be requested.